Order Process

Step 1

Make a Consultation

Introducing our streamlined consultation process at Monton Sports, designed to cater to your specific needs with utmost efficiency and professionalism. To initiate your journey with us, simply reach out via phone at 0086 135-9018-4855 or through email at sales@montonsports.com or phebe@montonsports.com. During this initial contact, we invite you to share your requirements, including preferred styles, quantities, delivery timelines, and budget constraints. Our dedicated team will promptly provide you with a tailored quote and a selection of options that align with your specifications, ensuring that your vision is met with precision and care.

Step 2

Confirm the Design

Once you have received your quote, the next step is to confirm your design. We encourage our clients to submit their logos and any specific design requirements, fostering a collaborative relationship with our talented design team. Our commitment to customer satisfaction is evident in our promise to deliver sample designs within 3 days of receiving your deposit. This not only showcases our efficiency but also reinforces our transparent pricing strategy, as the deposit will be deducted from the total cost during mass production. By prioritizing open communication and reliability, Monton Sports ensures that your experience is seamless and satisfactory from start to finish.

Step 3

Make Samples

Once you approve the design, we promptly initiate the sample-making phase, ensuring that you receive high-quality prototypes within a swift timeframe of 4 to 7 working days. This commitment to efficiency allows you to visualize your product before committing to larger quantities.

Step 4

Confirm Samples

Upon completion of the samples, we prioritize your satisfaction by confirming the results through two distinct methods. First, we provide you with high-resolution photographs of the samples, allowing for a quick review and feedback process. This option is particularly beneficial for clients who require immediate insights into the product's appearance and functionality. For those who prefer a more tactile experience, we also offer the delivery of the actual samples to your specified location, catering to clients who demand a hands-on evaluation of their products. This dual approach ensures that all client preferences are met, fostering a collaborative environment.

Step 5

Start Mass Production

Once you have reviewed and approved the samples, we will proceed to the next phase: mass production. At this stage, we will send you a detailed order form for final confirmation, ensuring that all specifications are accurately captured. Following your approval, our dedicated production team will commence the manufacturing process, with a delivery timeline of 15 to 21 working days. This structured approach not only guarantees quality and precision but also reinforces our commitment to delivering exceptional products that meet your expectations.

Step 6

Ship to you

After completing mass production, we carefully select the most suitable courier service to ensure that your package is shipped promptly and securely. Our commitment to customer satisfaction extends beyond the point of sale; we actively track your shipment to guarantee that it arrives at your designated location without any issues.

Step 7

After-sales service

Our dedicated after-sales service team is readily available to address any inquiries or concerns you may have post-purchase, ensuring that your experience with us remains positive and fulfilling. We strive to provide the best support possible, reinforcing our commitment to quality and customer care.

Feel free to ask for a quote for custom cycling apparel services.